Marketing Support

The marketing support programme from Prefix Systems enables us to support our trade partners with even more tools to succeed. Our marketing department has seen a huge investment over the past year and we are now able to offer marketing support to all our customers. Along with this product directory which features all the products we offer, we are also able to offer brochures for all our core products including the Prefix WARMroof®, Opus and Verandah.

We have also developed new marketing packs which support our products and showroom samples. These packs include brochures, posters, a roller banner, certifications and website support for all our customers. We are also able to supply our brochures and roller banners with overprinting, allowing you to have your company logo and contact details printed onto our product brochures.

Customer Support

There are few companies in our industry that can boast the depth of support that Prefix Systems can offer. Our business has been built on exceptional levels of customer service from enquiry right through to delivery. We have a dedicated support team on hand to offer assistance from friendly advice on what works well from the simplest to the most complex structures, to software and services that can help you with design and sales.

We are proud to offer on-site assistance for first builds nationwide. This includes help with initial survey through to installation assistance and on-site training. We are also keen to help train surveyors and sales staff about our new products including the Prefix WARMroof® and Verandah and can offer in house training on request.

After-sales Care

We have built our business on providing all our customers with first class levels of service, both before and after-sales, which sets us apart from other conservatory system fabricators. We have a professional, reliable and dedicated team that are on hand to offer you after-sales support if required.

Should it be discovered on or after delivery any product to be found broken, missing or in a damaged condition we are here to assist you to resolve any issues.