Frequently Asked Questions
Discover the answers to the most commonly asked questions by our customers.
Do I need a new conservatory or extension or can I refurbish?
You may not need a new conservatory or extension if the existing structure is sound. Many issues like being too hot, cold, or dated can be solved with refurbishment (for example, a solid roof, better glazing, or insulation) at much lower cost and disruption. A full replacement makes sense if the frames or roof are failing or very old, while an extension is only really worth it if you want a fully integrated, year-round room and added property value. Our installers can go through all the options with you to decide what is best for your home & lifestyle.
What are the signs my conservatory needs an upgrade?
Common indicators include poor temperature control (too hot or cold), leaks, damp or condensation issues, outdated materials, and limited usability. Modern roofs and glazing can transform your space into a comfortable, yearround room.
What type of roofing options are available?
You can choose from solid, tiled, glazed, or hybrid roofs, each offering different levels of insulation, light, and aesthetics. The right option will depend on your budget, comfort goals, and style preference.
How long does a conservatory refurbishment take?
The timeframe varies depending on the scope of the project, but many refurbishments (including roof replacement) can be completed in a matter of days to a few weeks, depending on size and complexity. Your installer will provide a detailed schedule during your consultation.
Do I need planning permission to refurbish my conservatory?
In most cases, major conservatory refurbishments – including roof upgrades -do not require planning permission if the structure stays within permitted development rights and doesn’t extend beyond the original footprint. However, exceptions can apply for listed buildings, conservation areas, or if you alter the height or footprint significantly. Always check with your local authority or installer before starting your project, they will advise.
How much does a new conservatory, extension or refurbishment cost?
Costs vary based on products, size, materials, and the level of upgrade you choose. Roof replacements can range widely – from simpler glazing upgrades to solid or hybrid systems so it’s best to get a personalised quote from a registered installer.
Can I just replace the roof without a full refurbishment?
Yes. Many homeowners choose to replace old or inefficient conservatory roofs as a costeffective way to upgrade comfort and performance without rebuilding the entire structure. Our installers can advise if the existing structure could support a new roof.
Will a refurbishment improve energy efficiency?
Absolutely. Modern insulated roofs, highperformance glazing, and upgraded frames dramatically improve thermal performance, making your conservatory usable and comfortable throughout the year.
Do I need a foundation for a new structure?
Yes. New conservatories, orangeries, and extensions require a solid, level foundation to ensure structural stability and long-term durability. Your installer will assess and prepare the site before construction begins.
Does the installer carry out the full installation?
Yes, our registered installers carry out the full installation from preparation to full build, plastering & electrics. They will advise this plus approximate timescales when they carry out their home visit.
How do I get in touch with an installer?
You can complete our online form, call us, or get in touch to be connected with one of our nationwide, registered installers. All our installers are trusted trade partners of Prefix Systems, carrying out professional installations across the UK. Many have worked with our systems for years and regularly fit our products, giving you complete confidence in a high-quality, reliable installation.
Still unsure?
That’s completely normal – home improvements can be a big decision.
Feel free to contact us and we can connect you with a registered installer who will talk you through your options & provide a free, no obligation quote for the work.